FAQ

FAQs

What is the typical customization process?

Our process begins with a personal consultation to understand your vision, followed by design proposals, material selection, and finally, the meticulous handcrafting of your unique timepiece.

What materials can I choose for my watch?

We offer a wide range of premium materials including various grades of stainless steel, precious metals (gold, platinum), exotic woods, ethically sourced gemstones, and custom strap options.

How long does it take to create a custom watch?

The timeline varies based on complexity and material availability, typically ranging from 8 to 16 weeks from design finalization to delivery. We prioritize precision and quality over speed.

Do you offer warranty and after-sales service?

Yes, all our custom watches come with a comprehensive warranty covering craftsmanship and movement. We also provide full servicing and restoration options to ensure longevity.

What is the price range for a bespoke watch?

Pricing is highly dependent on design complexity, chosen materials, and movement customization. We offer transparent quotes after the initial design consultation, tailored to your specifications.